Next Target

At Next Target, we specialize in helping businesses scale up their operations to support growth. Our services focus on continuous improvement and quality management system design to ensure that your business can meet the demands of a growing customer base. With over 15 years of experience in both manufacturing and non-manufacturing environments, we can provide a range of techniques to streamline your business processes.

Our Services

We offer a variety of services designed to help your business thrive. Our team, led by Susan McDermott, a certified Lean Six Sigma Master Black Belt, can assist with scaling up operations, continuous improvement, and quality management system design. Whether you need to reduce lead times, improve customer satisfaction, or increase profits, we can help you achieve your goals.

Continuous Improvement

Our approach to continuous improvement involves using visual management methods to resolve performance issues. We work closely with customer service, engineering firms, and other functions within various industries to help streamline business processes. By leveraging business analytics and implementing simple systems and tools, we can help you find opportunities for improvement and implement them quickly.

Quality Management System Design

If you need to design or upgrade your Quality Management System, we can help with that as well. Our expertise can assist in consistently meeting customer requirements, increasing revenue by expanding your customer base, and improving profits through better yields. We believe in making it right by focusing on quality from the outset.

About Susan McDermott

Susan McDermott is the founder and principal of Next Target. With a background in mechanical engineering from the Massachusetts Institute of Technology and a professional engineer's license from the state of South Carolina, she has a deep understanding of the manufacturing and engineering sectors. Her extensive experience in deploying continuous improvement methodologies across various industries has earned her a reputation as a trusted advisor for businesses looking to scale up and improve their operations.