Be Safe, Be Honest, Be Respectful, Be Collaborative, Be Innovative
Our Vision and Values
Air Systems Engineering (ASEI) has been delivering quality, innovation, and excellence in the commercial HVAC industry for over 50 years. Quality is at the heart of our company, driving everything we do. We are dedicated to providing exceptional value to our customers through honesty, integrity, and reliability.
Our Core Values
- Safety: We prioritize the safety of our team and every project by implementing stringent safety protocols and fostering a culture of safety awareness.
- Honesty: We operate with transparency and integrity, maintaining open communication and clear expectations with our clients.
- Respect: We treat our clients, colleagues, and the communities we serve with respect, recognizing the value of individual contributions.
- Collaboration: We work as a team, fostering open communication and collective responsibility to achieve success.
- Innovation: We embrace advancements in technology and industry best practices to deliver solutions that meet the ever-changing needs of our clients.
Our Expertise
We offer a comprehensive range of services to meet the diverse needs of our clients.
Construction
- Tenant improvements
- New construction
- System upgrades and replacements
- Flexible scheduling
- Tight deadlines and brief shutdown periods
Service
- Emergency repairs and maintenance
- Planned maintenance programs
- Repair and support for HVAC, electrical, and controls systems
Strong on Safety
- Our team is highly trained and certified in safety protocols, including OSHA-10 and OSHA-30.
- We implement rigorous safety procedures and ongoing training programs to ensure a safe work environment for our employees and clients.
Who We Are
ASEI started as a small service company in 1973 and has grown into a trusted partner for commercial HVAC projects throughout the greater Puget Sound. We are proud of our rich history and commitment to delivering exceptional value to our clients.
Driving Safety Concerns
Multiple reviewers have expressed concerns about the reckless driving of Air Systems Engineering's vehicle operators. These incidents include swerving out of lanes, failing to signal, and driving while using a phone. Reviewers have reported near-miss accidents and have even called the authorities to report the incidents.
Professionalism and Customer Service Issues
Several reviewers have criticized the company's professionalism and customer service. One reviewer experienced poor customer service when the company refused to service their AC due to the type of business they operate. Another reviewer was unhappy with the lack of communication and follow-up after a maintenance visit.
Repair and Maintenance Issues
A few reviewers have mentioned issues with the repair and maintenance services provided by Air Systems Engineering. One reviewer reported that it sometimes takes multiple trips to find the source of an issue. Another reviewer was dissatisfied with the quality of the maintenance visit, finding that the intake screens on the outdoor units were still filthy after the visit.
Positive Experiences
On the other hand, some reviewers have reported positive experiences with the company's repair services, citing prompt and effective repairs. One reviewer praised the company's highly intelligent team of technicians and staff, stating that they do installations correctly the first time.
